Universal Agent Starts and Stops Immediately

Environment:

R16 SP1/ Win 2008

Findings from the Univagent.log

2012-10-15 18:51:47.684  TCP Port = 6050
2012-10-15 18:51:47.950  [TCP|IP] Failed to initialize communication object
[port=6050]. RC = 1d012740, Error = 10048
2012-10-15 18:51:47.950  Check if TCP/IP is installed or other application
is using the same port
2012-10-15 18:51:47.950  [UDP] Failed to initialize communication object.
RC = 1d012740, Error = 10048
2012-10-15 18:51:48.950  [SPX|IPX] Failed to initialize communication
object. RC = 1901273f, Error = 10047
2012-10-15 18:51:48.950  Check if NWLINK is installed
2012-10-15 18:51:48.950  [INIT - failure] Agent will shutdown
2012-10-15 18:51:48.965  ShutdownWin32agent called.
2012-10-15 18:51:48.965  ShutdownWin32agent() ended

Error 10048 means Only one usage of each socket address (protocol/network address/port) is normally permitted.

If the same port is used by any other application then we may come across this issue.

By default, Windows client agents use TCP/UDP port 6050. You can change this behavior by using the Network Configuration menu in the Backup Agent Admin".

You can change the port to 6051 for both TCP/IP and UDP and Restart the Universal Agent Service.

"The default TCP and UDP ports are 6051. The TCP port is used for communication and data transfer between the backup server (cprocess) and the client agent. The Backup Manager user interface uses the UDP port to browse hosts.

By running the following command you can check which application port is been used by which application

1.netstat -aon >c:\xyz.txt

Browse to C drive and open xyz file you should see the entries like below